Lhoop is a peer-to-peer marketplace where parents buy and sell pre-loved kids essentials. Browse listings, add to bag, and checkout securely. Your payment is held in escrow until you confirm delivery.

You pay the listing price plus a 7% buyer service fee at checkout. The full amount is held in escrow with Stripe until you confirm receipt. If you don't, it releases to the seller automatically 14 days after the order is marked delivered, or 21 days after dispatch if delivery is never recorded (whichever comes first). If something's wrong, raise a dispute before you confirm and the money stays in escrow while we sort it out.

Our buyer protection covers all purchases. If an item doesn't match its description or doesn't arrive, contact our support team and we'll help resolve the issue. Learn about our protection policy.

Yes! You can message sellers directly to ask questions about sizing, condition, or any other details before making a purchase. Visit your inbox to start a conversation.

Buyers pay a flat Australia Post rate at checkout based on the parcel size the seller picked. The seller lodges the parcel at the Post Office and adds tracking, so it's followed from lodgement all the way to your door. How shipping works.